December 17, 2011

GREAT Amazon customer service !!!

I am extremely impressed by Amazon! After my Kindle died Sunday (the screen just froze on me) I called their customer service for help. "No worries - we'll send you a new one today, expected delivery date December 16 at the latest!" Right... I didn't quite believe what I heard... I'm not the only one getting packages delivered in December...

But - yesterday, 5 days after my telephone call - December 16 - I got my new Kindle Keyboard!! And bear in mind, I do NOT live in Norway's capital with the main post office next door. I live deep in a fjord in western Norway..!

This is great service !!!

Christmas can come :-) The only job I have to do is a simple copy/paste between my PC and my new Kindle, and I'm good to go!

You hear a lot of bad customer service everywhere, so I thought it was just right to praise Amazon. This has been a very pleasant experience for sure!


of 5, and a BIG smile :-)


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